Privacy Policy

1. Information We Collect

heyhomex may collect the following information:

• Name
• Email address
• Phone number
• Account login details
• User role, such as buyer, investor, military user, kamaʻāina user, agent, or advertiser
• Property search preferences
• Budget, location, bedroom, lifestyle, and home feature preferences
• Saved properties and viewed properties
• Messages or contact requests
• Device, browser, IP address, and usage information
• Location or map-related information, if allowed by the user

2. How We Use Information

heyhomex may use user information to:

• Create and manage accounts
• Show relevant property results
• Generate lifestyle reports
• Improve map and location-based features
• Connect users with agents, advertisers, or property representatives
• Send account, service, or support messages
• Improve website performance and user experience
• Prevent fraud, misuse, and security issues
• Comply with legal requirements

3. Sharing Information

heyhomex may share information with:

• Agents or advertisers when a user requests contact
• Service providers that help operate the website
• Payment processors, if paid services are used
• Map, analytics, hosting, email, and notification service providers
• Legal authorities, if required by law
• Business partners, only when needed to provide platform services

heyhomex does not sell personal information without user consent.

4. Cookies and Tracking

heyhomex may use cookies and similar technologies to:

• Keep users signed in
• Remember preferences
• Improve website performance
• Understand website usage
• Support analytics, advertising, and security features

Users may control cookies through their browser settings.

5. Third-Party Services

heyhomex may use third-party services such as map providers, payment gateways, analytics tools, email services, video services, and hosting providers.

These third-party services may process data according to their own privacy policies.

6. Data Security

heyhomex uses reasonable technical and organizational measures to protect user information. However, no online platform can guarantee complete security.

Users should keep their account password private and notify heyhomex if they suspect unauthorized access.

7. Data Retention

heyhomex keeps personal information only as long as needed for account management, service delivery, legal compliance, security, and business purposes.

8. User Choices

Users may request to:

• Access their personal information
• Update incorrect information
• Delete their account, where allowed
• Opt out of marketing messages
• Change cookie or browser settings

Some information may need to be kept for legal, security, or recordkeeping reasons.

9. Children’s Privacy

heyhomex is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

heyhomex may update this Privacy Policy from time to time. The updated version will be posted on the website with a new effective date.

11. Contact

For privacy questions or data requests, please contact:

Email: hello@heyhomex.com